AI Innovation at Infinitus.

See how we’re driving change in the process automation space.
liftoff
10 Nov 2021
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Ankit Jain

To Infinitus And "B"eyond

Infinitus has raised a $30 million Series B round of funding, led by GV (formerly Google Ventures).
This is a validation of the incredible work our team has driven, and even more importantly, of the transformational outcomes that our partners have realized with our platform. Building technology that reduces the time to therapy and the cost of healthcare has been, and will continue to be, a core focus for our team.

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10 Nov 2021
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Katie Jennings

Forbes:  Automate Phone Calls With Health Insurers

Infinitus is laying the groundwork for a much bigger healthcare administration transformation — saying goodbye to phone calls and fax machines.

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As Seen On

November 10, 2021
|
By
Katie Jennings
These Former Googlers Raised $30 Million To Automate Phone Calls With Health Insurers

Sept. 23, 2021 -- TrialCard Incorporated, a full-service life sciences commercialization partner, announced today it has selected Infinitus Systems to implement its Digital Assistant platform to automate contact center activity with payers.

November 7, 2021
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By
Parth Desai
Improving healthcare productivity with automation and opportunities for startups

Infinitus is a voice-automation platform for pharmaceutical distributors and payers that automates and collects data from healthcare’s nearly 1.5 billion annual business-to-business phone calls, thus streamlining time-consuming eligibility and benefit verification workflows.

November 4, 2021
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By
Emily Chang
BloombergTV: Automation for Community Good

February 4, 2021 -- The Infinitus Team built a digital assistant to automate calls to 2500 pharmacies across 7 states to track availability of the COVID-19 vaccine.

Recent Blog Posts

June 14, 2022
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Infinitus Team
Infinitus Systems Wins Google Cloud Social Impact Partner of the Year - Healthcare 2021 Award

Infinitus was recognized for the company’s achievements in the Google Cloud ecosystem, creating and promoting initiatives that made a positive and lasting impact on the world.

April 12, 2022
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Jonathan Yu
Infinitus Systems Announces SOC2 Type II Compliance

Today, we are proud to announce that we have successfully completed a SOC 2 Type II audit for the Infinitus platform and services.

January 21, 2022
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Ankit Jain
Being Vulnerable About AI

We talk about being vulnerable in our day to day lives. Let's do that for our AI products as well. It'll enable everyone to understand the power, pitfalls and progress that our computers are making.

January 13, 2022
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Ankit Jain
Why Healthcare Operations Workers Go Through Hell Every January

Every January, US healthcare operations workers go through hell. With Omicron, this year has been worse than most years. Here's a behind the scenes look at what happens..on healthcare phone-lines across the US in January. Why?

December 5, 2021
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Prithvi Sriram
Prithvi: Data at Infinitus

This week, we’re excited to be featuring Prithvi Sriram. Prithvi is part of our data team and has been helping improve the way in which we understand our system, our conversations and our operations. Prior to joining Infinitus, Prithvi was a member of Zynga's Data Analyst team.

November 10, 2021
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Ankit Jain
To Infinitus And "B"eyond

The latest investment in Infinitus validates the urgent need to address the overwhelming administrative burden in healthcare and our vision to do so with VoiceRPA. This announcement comes on the heels of a tremendous growth period for Infinitus, having grown enterprise revenue by over 300% in the past twelve months.

November 10, 2021
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Infinitus Team
Infinitus Systems Announces $30M Series B Financing and General Availability of DynamoBV™

Infinitus Systems, the leading VoiceRPA company for automating phone calls in healthcare, today announced its close of $30M in Series B financing, accelerating its position as the category leader in VoiceRPA.

November 7, 2021
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Yada P
Yada: NLP at Infinitus

This week, we’re excited to be featuring Yada Pruksachatkun. Yada is part of our NLP team and has been helping improve the way in which Eva, our digital assistant, understands real world conversations and participates in them. Prior to joining Infinitus, Yada was a member of Amazon's Alexa team and ASAPP's NLP Healthcare Research teams.

November 3, 2021
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Omar Burney
Omar: Full Stack Engineering at Infinitus

This week, we’re excited to be featuring Omar Burney, one of our new grad recruits. Omar is part of our full stack engineering team and has been helping improve the data labeling and administrative portals.

March 14, 2021
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Arushi Raghuvanshi
Why Automating Phone Calls Is Hard

There hasn’t been as much production level automation in longer form conversations, including phone calls, but there is a need for it. Many business operations today still happen over the phone and we discuss how we are solving these issues.

February 9, 2021
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Diana, Arushi & Karen
Finding Covid-19 Vaccines: Automating Calls for Good

How Infinitus helped VaccinateCA improve their coverage of Covid-19 vaccination sites by automating calls to 2500 pharmacies every day.

February 4, 2021
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Ankit Jain
AI Benefit Verification in General Availability and Series A Funding

We’re excited to announce that the Infinitus AI Benefit Verification offering is now generally available, and that we have raised $21.4 Million in Series Seed and Series A funding from Kleiner Perkins and Coatue Management.

November 9, 2020
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Sagar Gokhale
Sagar: Engineering at Infinitus

This week, we’re excited to be featuring Sagar Gokhale. Sagar has been focused on infrastructure at Infinitus. He has been making sure that our systems are fast, secure and scalable.

November 9, 2020
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Max Parelius
Max: Engineering at Infinitus

This week, we’re excited to be featuring Max Parelius. Max has been focused on the frontend components of the Infinitus stack. He has been critical to the launch of our customer portal as well as ensuring that customer data stays segmented.

November 9, 2020
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Karen Holop
Karen: Product at Infinitus

This week, we’re excited to be featuring Karen Holop. Karen has been focused on product management at Infinitus. She has been making sure that our systems meet customers’ needs, our roadmap is helping move the healthcare industry forward and our teams work smoothly with each other.

November 9, 2020
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Holly Comer
Holly: Operations at Infinitus

This week, we’re excited to be featuring Holly Comer. Holly has been focused on operations at Infinitus. She has been making sure that our systems are well tested, data labeled accurately and customers expectations exceeded.

July 8, 2020
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Ankit Jain
Introducing Infinitus

Today, my co-founder Shyam Rajagopalan and I are introducing the world to Infinitus, a voice robotic process automation (Voice RPA) company targeted to reduce the complexity and cost of healthcare in the United States. We have been working on this project since February 2019 and are excited to share our progress on it on this blog over the coming years.

July 8, 2020
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Diana Jung
Diana: Engineering at Infinitus

This week, we’re excited to be featuring Diana Jung. Diana has been focused on automation tools at Infinitus. She has been rethinking how data labeling tools in the conversational AI world should be built.

July 2, 2020
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Shyam Rajagopalan
Technology at Infinitus

In this post, I outline some of the breakthroughs we have had to make and preview some of the exciting technical challenges that lay ahead.

June 24, 2020
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Conal Sathi
Conal: NLU at Infinitus

This week, we’re excited to be featuring Conal Sathi. Conal has been building the computer brains that drive the conversations that the Infinitus digital assistant has. From rule based systems to self-learning models, Conal has been pulling out all stops to make sure our customers are getting the most out of their Infinitus experience.

June 23, 2020
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Julian Frumar
Julian: Engineering at Infinitus

This week, we’re excited to be featuring Julian Frumar. Julian is a two time entrepreneur and thrives in early-stage companies that are figuring things out. He has also previously worked at Google and YouTube where he led the redesign of the YouTube player, watch page, and TV products.

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