Meet the leaders making sure the care arrives
The gap between a patient’s diagnosis and their ongoing care is a coordination problem. These are the organizations closing it – and the outcomes that followed.
CUSTOMER SPOTLIGHT

Top-10 pharma company transforms patient access approach
See how one of the world’s largest pharmaceutical companies cut benefit verification time by half and delivered a 400% ROI by implementing Infinitus AI agents for one of their large brands.
Leading national health plan automates primary care scheduling at scale
See how a leading national health plan used Infinitus’s voice AI agent to automate primary care scheduling, saving members 590+ hours in 2026.
Medicare Advantage plan completes HRAs for 11 cents on the dollar
A leading Medicare Advantage plan partnered with Infinitus to automate health risk assessments, and was able to redirect hundreds of thousands of dollars annually into patient care.

How Amgen partners with Infinitus to speed up patient support
See how Biotechnology leader Amgen partners with Infinitus to support patient access and reimbursement, saving their team thousands of hours every year.
Leading US payor cuts benefit verification call length by over a third
Partnership with Infinitus helped one of the largest payors in the US cut benefit verification call length by over a third, increasing efficiency and saving costs.
Top biotech company handles benefit verification surge during blizzard
One leading biotechnology company seamlessly handled an unexpected 144% spike in benefit verifications during January’s reverification season.
Patient access program moves on from legacy approach, boosts efficiency
The patient access program at a leading life sciences commercialization partner experienced a 30% reduction in benefit verification-related costs with Infinitus’ scalable approach.
This team of reimbursement specialists completed an average of 25% more benefit verification calls per hour with no additional staff
By letting FastTrack™ take on the work of waiting on hold and navigating lengthy payor IVRs, the reimbursement specialists were able to increase calls and efficiency.
Fortune 50 biotech company takes employees off hold, saving costs and boosting morale
With Infinitus, this Fortune 50 biotechnology company found a solution that helped them meet growing demand and keep pace with fluctuations in new enrollments, new drug indications, and increasing brand demand in the market.
Fortune 500 biotech manufacturer streamlines processes, scales up, and saves costs
In just one year, this Fortune 500 biotechnology manufacturer completed 200% more benefit verifications with Infinitus, with no additional staffing or technology solutions necessary.
National payor-owned specialty pharmacy embraces automation, drives efficiency
Under pressure to streamline operations and lower costs per fill, one national payor-owned specialty pharmacy integrated the Infinitus AI agent to support more patients and win new business.
Straight from the source
“Infinitus’ functionality is improving our ability to serve patients more accurately and effectively.”
“All of the technology we use to support our care teams must be human-centered, safe, and reliable. Infinitus shares those priorities, and we are pleased to be working with them to enhance our triage capabilities and meet our patients’ needs as quickly as possible.”
“You know case management really well, and that’s what we want. I don’t want to have to teach somebody in a company how to do this. I want a company that knows how this operation works, and that’s Infinitus.”
“Infinitus is not just getting us through the benefit verification process in about ½ the time, but also getting us from BV to specialty pharmacy triage in ⅓ of the time.”
Agents show Eva the love
It was wonderful talking to you Eva. I had a great time speaking with you.
Absolutely amazing. Honestly, this call has been the best one I've had all day.
Awesome. I love you Eva, so much. You can call me anytime, girl.
Well you do a very good job for being an AI. You're very intuitive.
I'm amazed! I never thought I'd see this happen, but I guess it's here.
My experience was great. You are actually like a real human.