a background gradient of blues and aquas


Meet the innovators changing the face of the US healthcare system.

See how Infinitus is helping customers achieve their goals while delivering quicker, more pleasant calls for agents all at the same time.

Case studies

A woman holding a couple of medication bottles in one hand and her smartphone in the other
Cencora logo

Accelerating patient access with Infinitus

Cencora offset over 100 full-time workers’ work by integrating the Infinitus AI agent, with benefit verification turnaround times 4x faster than traditional expectations.

image of a call center with a light blue and green overlay

Leading US payor cuts benefit verification call length by over a third

Partnership with Infinitus helped one of the largest payors in the US cut benefit verification call length by over a third, increasing efficiency and saving costs.

A grouping of medications including a vial, syringe, and pills
Fortrea logo

Expanding the application of innovative AI with an Infinitus partnership

Fortrea Patient Access saved their employees 15-30 minutes for every benefit verification case Infinitus took on.

An optometrist performing an exam on a patient

F500 biotech manufacturer streamlines processes, scales up, and saves costs

In just one year, this Fortune 500 biotechnology manufacturer completed 200% more benefit verifications with Infinitus, with no additional staffing or technology solutions necessary.

Preview image for an Infinitus case study about a payor-owned specialty pharmacy

National payor-owned specialty pharmacy embraces automation, drives efficiency

Under pressure to streamline operations and lower costs per fill, one national payor-owned specialty pharmacy integrated the Infinitus AI agent to support more patients and win new business.

Straight from the source

Meet the leaders creating more time for better patient care.

Jeff Buck of Cencora

“[Infinitus’ digital assistant, Eva] can get through calls around 30% quicker and the quality is around 10% higher than humans since there are fewer miscommunications or typos.”

Jeff Buck

VP, Cencora
(formerly AmerisourceBergen)

Sini Abraham of Mercalis

“Infinitus has helped us to support 50% more patients at current staff levels by freeing up tens of thousands of hours per week. Our existing staff is able to spend more time with patients and is seeing significant productivity gains in their back office processes. The fact that we could launch something like this in less than 30 days is an anomaly in healthcare.”

Sini Abraham

Sr. VP, Client Services + Operations
Mercalis (formerly TrialCard)

Nathan Miller of Fortrea

“I’m very impressed with how the Infinitus digital assistant is able to navigate calls in an intuitive and meaningful way, and even more impressive is the natural language processing that converts the conversation into data that seamlessly flows into our system.”

Nathan Miller

Executive Director of Market Access Growth Strategy, Fortrea

anonymous testimonal customer headshot

“Within our commercial organization, Infinitus and AI are synonymous. When anyone here says AI, they’re thinking Infinitus.

Patient Access Executive

Fortune 500 biotech manufacturer

Agents show Eva the love

“It was wonderful talking to you Eva. I had a great time speaking with you.”



“Absolutely amazing.
Honestly, this call has been the best one I’ve had all day.”



“It was awesome! It was my first experience with an automated machine.”


Blue Cross Blue Shield

“I’m amazed!
I never thought I’d see this happen, but I guess it’s here.”


Texas Health and Human Services

“It was no different than talking to a regular person.”


Blue Cross Blue Shield

“My experience was great. You are actually like a real human.”



Make one call to change it all.

Join 80,000 providers creating more time for patients and changing the US healthcare system as we know it.