A purpose-built healthcare AI system that automates the collection of data traditionally gathered via manual phone calls.
The Infinitus AI system
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Infinitus automates the collection of data traditionally gathered by manual phone calls to payors and PBMs on behalf of healthcare providers.
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Why Infinitus
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Automate time-consuming, phone-based data collection with the most advanced purpose-built AI system for healthcare.
44%
of the Fortune 50 supported
500+
payors supported
10%
increase in data quality
30 min
average savings per patient case
3M+
calls completed and counting
Gather benefits, prior authorization, and prescription-related information from payors, PBMs, and pharmacies – without picking up the phone.
Get Medicare Part B benefits instantly with our proprietary eBV+ solution. Go further than existing eBV vendors that lack product and provider coverage.
Say hello to your new top performer. Let our AI agent call payors, PBMs, and pharmacies so you don’t have to.
Automate routine data collection tasks quickly and consistently. The Infinitus AI agent supports calls to over 500 payors and can collect 150+ data points per call with superhuman accuracy. What sets our AI agent apart:
We make calls with our AI agent so you don’t have to. Collect upwards of 150 data points per call with superhuman accuracy.
Benefit verification
Automate benefit verification calls to payors to keep schedules intact, ensure a smooth patient experience and create the foundation for payment. Collect data such as:
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Prior authorization
Understand which treatments require Prior Authorization and if those documents are active and on file. Get up-to-date information on Prior Authorization status and reduce claims denials by payors. Collect data such as:
Prescription follow-up
Understaffed pharmacies can’t afford for their technicians and pharmacists to be tied up on the phone. Automate prescription follow-up from one pharmacy location to another without stopping and using a phone or fax machine and confirm requests received.
Get hard-to-find benefit data instantly. Each data collection task is powered by the industry’s most up-to-date intelligence on payor rules and guidelines: the Infinitus knowledge graph.
With AI connect, you can unlock Medicare Part B medical coverage in seconds. Need Part D information for prescriptions also? Our AI agent will automatically perform the call task based on your task inputs.Our proprietary eBV+ solution can:
Our approach isn’t a simple wrapper around the latest transformer model. This is how we achieve the accuracy, speed, scale, and security needed for healthcare office data.
AI agent and AI connect
End-to-end phone call automation and instant answers for a variety of task types
Human-in-the-loop
Human guardrails before, during, and after calls
Multi-model and multimodal
Hundreds of models – highly performant shallow models, custom fine-tuned and in-house audio and text models, plus large language models (LLMs)
Knowledge graph
Up-to-date intelligence on payor rules and guidelines gathered from millions of calls and data partnerships
Reduce claim denials and increase revenue with data you can trust. Infinitus delivers a 10% increase in benefit coverage and prior authorization data accuracy vs. manual approaches.
Eliminate the need to wait on hold and make various calls to payors and pharmacies. Infinitus returns data 4x faster than traditional approaches.
Infinitus saves 30+ minutes per patient case enabling employees to do more with less, while improving overall morale.
Infinitus has created several standardized call flows that have worked for dozens of therapies and hundreds of medications, procedures, and tests. We will work with your team to ensure that one of our standardized offerings aligns with your operating procedures and needs.
Infinitus offers the enterprise-grade security, compliance, and availability you need to confidently delegate data collection tasks to AI, including:
Join 80,000 providers creating more time for patients and changing the US healthcare system as we know it.
