Solutions for healthcare providers
Infinitus automates benefit verification, prior authorization, and prescription savings calls to providers and PBMs on behalf of healthcare providers.
Who we serve
Infinitus automates phone calls to commercial and government payors, and pharmacies. Our digital assistant Eva augments specialty pharmacy staff by completing tedious tasks such as benefit verification, prior authorization follow-up, and prescription support, quickly and accurately.
Automate benefit verification calls to major medical to quickly confirm coverage, ensuring a smooth patient experience. Collect data such as:
Get a demo
Reduce the time it takes to confirm prior authorization (PA) status and approval, and decrease time to therapy. Infinitus gathers PA status information according to the pharmacy’s business rules to ensure patients can fill their prescription as soon as possible. Collect data such as:
Understaffed hospitals and pharmacies can’t afford for their administrative staff and pharmacists to be tied up on the phone. Automate prescription transfer from one pharmacy to another and apply patient savings information. Collect data such as:
Eliminate the need for staff to keep up with changing payor rules and allow them to spend more time with patients. Infinitus has expertise in over 1000 therapies, supports more than 200 major payors, and learns from each call to ensure our technology stays up to date on payor requirements.
Deliver medications to patients as soon as possible. Eva, the Infinitus digital assistant, provides data outputs in real time so that hold times and inadequate staffing don’t get in the way of patient care.
Increase patient awareness and adoption of financial assistance and copay programs. Infinitus identifies upfront which patients may require additional financial support and helps specialty pharmacies expedite a path to coverage to prevent treatment delays.
Ensure your existing team can do more with the limited time they have. Infinitus automates your staff’s most tedious payor calls and can go live in as little as 30 days, providing relief within a matter of weeks, not months.
Supercharge productivity and reduce the need to plan for temporary hiring, training, and onboarding during annual reverification. Eva can make an unlimited number of calls at any time of day to help customers scale up quickly.
Eva is 10% more accurate than manual callers because Infinitus has a standardized call flow and expertise from making over one million payor calls. Unlike overstretched staff, who have many duties in addition to payor calls, it is Eva’s sole responsibility to collect patient information.
Improve employee satisfaction by eliminating the most frustrating aspects of payor calls: long hold times and changing requirements. Infinitus stays on hold as long as needed and intelligently navigates complex calls.
Enterprise grade security, compliance and availability.
Join 80,000 providers creating more time for patients and changing the US healthcare system as we know it.