Solutions for healthcare providers
Infinitus automates benefit verification, prior authorization, and prescription savings calls to providers and PBMs on behalf of healthcare providers.
Who we serve
Infinitus automates calls to commercial and government payors on behalf of ambulatory surgery centers (ASCs). With our digital assistant Eva, you can complete tasks such as benefit verification and prior authorization follow-up accurately, consistently, and with a faster turnaround.
Automate benefit verification calls to payors in advance of treatment dates, ensuring a smooth patient experience and that authorizations are complete before claim submission. Collect data such as:
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Reduce payor claim denials by understanding which treatments require prior authorization (PA) and confirming that the PA is active and on file. Collect data such as:
Eliminate the need for staff to keep up with changing payor rules. Infinitus has expertise in 100s of therapies and procedures, supports more than 200 major payors, and learns from each call.
With Infinitus, call backlogs become obsolete. Eva, the Infinitus digital assistant, collects benefit verifications and prior authorization status quickly and accurately so that procedural dates are always met.
Confidently treat and care for patients knowing you have accurate benefit and prior authorization information. Infinitus’ data accuracy standards set us apart from other solutions including offshore call centers.
Improve employee morale Boost team satisfaction by taking on some of the most frustrating aspects of payor calls: long hold times and changing requirements. Infinitus stays on hold as long as needed and intelligently navigates complex calls.
Eva is 10% more accurate than manual callers because Infinitus has a standardized call flow and expertise from making over one million payor calls. Unlike overstretched staff, who often have many duties in addition to payor calls, it is Eva’s sole responsibility to collect patient information.
Supercharge productivity and reduce the need to plan for temporary hiring, training, and onboarding during annual reverification. Eva can make an unlimited number of calls at any time of day to help customers scale up quickly.
Infinitus integrates with EHRs such as SIS Complete™ to automate the initiation and completion of tasks. Once a patient schedules an appointment, the EHR automatically sends a request to Infinitus to verify benefits, Infinitus completes the task and sends the outputs back to the customer.
Enterprise grade security, compliance and availability.
“Infinitus gives us a significant advantage over other surgery centers that have offshored or outsourced the benefit verification process. While human labor can learn and improve, it’s not as systematic and consistent as technology. Infinitus consistently delivers accurate results, allowing us to focus on providing excellent patient care.”
CEO, Gramercy Surgery Center
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