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Privacy Policy

Last updated: September 10, 2025

This Privacy Policy outlines how Infinitus Systems, Inc. (“Infinitus,” “we,” “us,” or “our”) collects, uses, processes, and shares personally identifiable information when you engage with our websites (the “Sites”) or use our products and services (the “Services”). 

We are working to build a more efficient and patient-centric healthcare ecosystem. This Privacy Policy explains how we process your data as we work towards that future. 

1. Information and Personal Data We Collect and Receive

To achieve our goal of enhancing the healthcare experience, we collect various types of information. This includes data that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“Personal Data”).

We gather Personal Data when you actively share it with us – for instance, when you inquire about our solutions, register for our services, or interact with our technology (including by engaging with one of our AI agents). This may include:

We may also receive and process Personal Data, including the categories of information listed above, from or on behalf of our customers, for whom we provide the Services. 

Beyond the information we receive from you or our customers, we also leverage non-identifiable data through advanced technologies like cookies and web beacons. These tools help us track overall site usage, continually refine our service delivery, and ultimately contribute to a better, wait-less experience for everyone.

We may allow third party service providers to use cookies or similar technologies to collect information about your browsing activities over time and across different websites following your use of the Services. For example, we may use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyze how users use the Sites and enhance your experience when you use the Service. For more information on how Google uses this data, go to www.google.com/policies/privacy/partners/.

2. Our Use of Personal Data

We use Personal Data for the following core business and commercial purposes:

3. How We Share Your Personal Data

We believe in responsible data stewardship. We may share your Personal Data with trusted third parties under specific, defined circumstances, always in support of our mission to create a wait-less healthcare experience:

4. Your Power to Choose: U.S. State Privacy Rights

We empower you with control over your Personal Data. Depending on your state of residency, and subject to certain legal limitations, you may possess the following rights:

How to Exercise Your Rights: A Simple Process

To exercise any of these fundamental rights, we invite you to submit a verifiable consumer request through one of the following channels:

To protect your privacy and ensure accuracy, we will verify your request using information linked to your account or by asking for additional details to confirm your identity. You also have the option to authorize an agent to act on your behalf. We are committed to responding to your request promptly, within the timeframes mandated by applicable law, reflecting our dedication to transparency and responsiveness.

We currently do not respond to Do Not Track (DNT) signals from browser or mobile application settings due to lack of standardization regarding how such signals should be interpreted. We will continue to monitor industry activity in this area and reassess our DNT practices as necessary.

5. Responsible Data Stewardship: Data Retention

We retain Personal Data for as long as it is necessary to fulfill the purposes for which it was collected, including meeting any legal, accounting, or reporting requirements. Our retention periods are determined by considering the volume, nature, and sensitivity of the data, the potential risks of harm from unauthorized use or disclosure, the specific purposes of processing, and whether those purposes can be achieved through alternative means, all while adhering to legal obligations.

6. Safeguarding Our Youngest Explorers: Children’s Privacy

Our Sites and services are designed for a professional audience and are not intended for children under the age of 13. We do not knowingly collect Personal Data from children under 13. Should you be under this age, we kindly ask that you refrain from providing any Personal Data through our Sites or Services. If we discover that we have inadvertently collected Personal Data from a child under 13 without verifiable parental consent, we will take immediate steps to remove that information from our systems.

7. Building on Trust: Data Security

The security of your Personal Data is paramount to our mission. We implement technical, administrative, and physical safeguards, designed to protect the Personal Data we collect from unauthorized access, use, alteration, and disclosure. While no online transmission or electronic storage can ever be guaranteed as absolutely secure or error-free, we are continuously working to enhance our protective measures, reinforcing the trust you place in us.

8. Evolving with Purpose: Changes to This Privacy Policy

As Infinitus continues to innovate and as privacy landscapes evolve, we may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. Any revisions will be clearly posted on this page, and the “Last Updated” date at the top of this Privacy Policy will be revised accordingly. Your continued engagement with our Sites or services following any updates signifies your understanding and agreement with the revised policy, as we collectively stride towards a wait-less future.

9. Connecting with Us: Your Questions, Our Answers

We are always here to listen. If you have any questions, concerns, or require further clarification regarding this Privacy Policy or our privacy practices, please do not hesitate to reach out to us through one of the methods listed under “How to Exercise Your Rights.”