Kiran Kannar

In addition to our patient-facing and provider-facing agents, we have voice AI agents that call payors on behalf of healthcare providers to collect detailed patient benefits and prior authorization data. On these long and complex phone calls, our AI agents operate on a multi-modal, multi-model platform adhering to each customer’s unique standard operating procedures (SOPs)...

At Infinitus, our voice AI agents can call payors on behalf of healthcare providers to collect detailed patient benefits and prior authorization data. These calls are complex and lengthy (often over an hour), and require navigation through convoluted IVRs, long hold times, and transfers to human representatives.  Our AI agents operate on a multimodal, multi-model...