Infinitus Studio

Design and deploy AI agents with healthcare-grade safety

Studio is the first no-code AI agent builder and orchestrator designed specifically for healthcare, empowering your team to design, test, and deploy AI agents and end-to-end workflows in days, not months.

One platform at every step of the workflow

From first interaction to final outcome, Infinitus Studio is where healthcare teams design, deploy, and improve AI agents.

Studio gives your team the tools to define what an agent does, connect it to the systems it needs, pressure-test before it goes live, and control exactly how it responds when it matters most.

You define the intent. Studio handles the rest.

~40%

More accurate than
manually built agents

90%

Faster agent deployment

Up to 5x

ROI on initial investment

Build

  • Describe the agent you want in your own words.
  • Integrate agents with internal and external systems in minutes.
  • Easily direct your agent to coordinate with other agents to get the job done.

Configure and test

  • Maintain 100% compliance through patent-pending Agent Response Control.
  • Ensure strict adherence to verbatim language when necessary.
  • Test your agent to make sure the experience works right every time.

Optimize

  • Evaluate your agent on thousands of simulated calls against rigorous criteria.
  • Review simulation results to improve your agent until it meets the bar.
  • Deploy agents that are thoroughly tested for consistency, compliance, and clinical safety.

Core capabilities built for outcomes

AI assistant: Skip the build, describe what you want

Use our AI assistant to build agents, monitor performance, and refine over time – not in code, but in plain language. This enables you to:

  • Turn a prompt, OpenAPI spec, or SOP into a fully drafted agent
  • Instantly create connections, logic, and conversation flows
  • Go from idea to working agent in minutes

Agent Connectors: Put data in, get action out

Studio’s Agent Connectors pull everything an AI agent needs – eligibility, case records, payor requirements, formulary details, and more – from your CRM, payor portals, SOP documents, or anywhere else. When a call ends, updates sync back instantly and next steps are triggered. This means:

  • All information is available in real time, no engineering required
  • Your agents come to every call with the same context as your best employees
  • No delays or manual data entry for your team

Agent Response Control: Balance empathy and safety

Patent-pending Agent Response Control (ARC) detects in real time when strict guardrails are needed in an agent’s reply, versus when a more adaptive response is appropriate. This means you can:

  • Apply the right level of control automatically, aligned to healthcare standards
  • Ensure every conversation is safe, accurate, and natural
  • Prevent hallucinations when it counts the most

Optimizer: Build fast with transparency and reliability

Generate full AI agent configurations from the intent your team defines, then pressure-test them across thousands of simulated conversations before a real person ever gets on the line. Optimizer iterates until your agent meets your needs for quality, latency, and cost. This means you can:

  • Turn what’s typically 30–50 pages of configuration into a single generated starting point
  • Avoid painstaking edits where a single word change can break performance
  • Analyze evaluation scores and deploy quickly

Make better decisions with complete visibility

We provide visibility into every agent interaction, giving your team a continuous, unified view of what’s working and where to improve. Enrollment completion rates, authorization turnaround times, escalation patterns, and more, all in one place. This means:

  • No more guessing why a program is underperforming
  • Your agents and your programs improve consistently over time
  • You’ll understand how to optimize for the outcomes that matter

“Explainability is important. You have to be able to fine tune the tools and the models. And so the ability to be able to do that, to have that level of configuration, is key. You want that with any partner, so great work there.”

Santiago Abraham, CIO, Optum Rx

Optum RX logo


Workflows: Orchestrate every step of
the patient journey


Healthcare teams don’t just need AI agents – they need those agents to seamlessly work together. Infinitus orchestrates the handoffs between systems, human teams, and AI agents to eliminate manual work, preserve context, and accelerate patient care.

End-to-end orchestration
Define the full sequence of a patient or member journey – from first outreach to resolution – and know Infinitus will execute it.

Every kind of handoff
Coordinate AI agents, human agents, patient and HCP notifications, API triggers, and external system updates – all in one sequence.

Cross-system integration
Connect across Salesforce, Veeva, and your broader tech stack natively, with AI agents embedded across every system, not bolted on.

Real-time adaptability
Workflows adapts dynamically as conditions change – triggered by external events or internal state – so care keeps moving.

Studio

Build and deploy AI agents and Workflows that span your entire patient or member journey.

Workflows

Connect agents, automated steps, and system integrations into coordinated, outcome-driven journeys at scale.

Lens

See what’s happening across every conversation and the entire journey — so you know what’s working.

Why healthcare teams choose Infinitus

Quality agent experiences

4.9/5 professionalism. 90%+ patient satisfaction ratings. Real results.

Healthcare-grade safety

100% compliance for agent behavior. Every conversation is safe.

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Proven results

Up to 5x ROI. 2x team capacity. 3x faster time to therapy.