A safety-first healthcare voice AI platform that automates phone calls to patients, payors, and providers
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Infinitus orchestrates complex, multi-stakeholder interactions at scale across the entire ecosystem to eliminate friction that delays treatment or leads to abandonment. Our AI agents automate benefit verification and prior authorization with payors, power direct-to-patient (DTP) programs, and provide ongoing patient education and support.
Increase speed to treatment and improve patient experience with agentic orchestration.
Automate administrative workflows for faster patient access
Orchestrate seamless patient engagement across the treatment journey
Free up your patient support teams to focus on complex cases while our AI agents handle high-volume payor and pharmacy interactions.
Benefit verification
Automate benefit verification calls to payors and PBMs to reduce time to therapy, ensuring a smooth patient experience.
Prior authorization
Understand which medications require prior authorization (PA) and if it is active and on file.
AI copilot: FastTrack™
Get the ultimate productivity boost with FastTrack™, our AI copilot that enables your team to bypass payor IVR systems and hold times, so you can save time and serve more patients
Our AI agents provide the connective tissue that makes DTP work, from 24/7 patient education and enrollment support to provider coordination and ongoing adherence outreach throughout treatment.
Verify eligibility and benefits for your products or programs on behalf of providers. Infinitus has expertise in verifying benefits with major payors for over 1,000 therapies across multiple disease states including cancer, autoimmune conditions, heart disease, and HIV, among others.
Deliver medications to patients as soon as possible. Eva, the Infinitus digital assistant, makes calls 30% faster than manual approaches so that hold times and inadequate staffing don’t get in the way of patient care.
Increase patient awareness and adoption of financial assistance and copay programs. Infinitus identifies upfront which patients may require additional financial support and helps customers expedite a path to coverage to prevent treatment delays.
See why 8 of the top 10 pharma trust Infinitus to deliver fast, real ROI
“Infinitus’ functionality is improving our ability to serve patients more accurately and effectively.”
Todd Boyd
Senior Director, Patient Access & Reimbursement, Amgen’s SupportPlus Call Center
“Within our commercial organization, Infinitus and AI are synonymous. When anyone here says AI, they’re thinking Infinitus.”
Patient Access Executive
Fortune 500 biotech manufacturer
“Infinitus is not just getting us through the BV process in about ½ the time, but also getting us from BV to SP triage in ⅓ of the time.”
Head of Patient Support
Multinational pharmaceutical company
“Infinitus is the only outward-facing AI deployed across our US organization.”
Executive Director, Design Excellence, Enterprise & Portfolio Planning
Top-10 pharma
“There is a better option out there from what has been the industry norm for so many years, and that’s Infinitus.”
Executive Director of Hub Services
Biopharma company
“Those hold times are killer sometimes, but thank God for FastTrack – I can be more effective.”
Reimbursement Specialist
Fortune 500 biotechnology company
At Infinitus, data is handled with the highest standards of care including:
Join 150,000 providers creating more time for patients and changing US healthcare as we know it.
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