Sue Kim

Even though just four health insurers control 50% of the U.S. market, there are more than 900 payors in the country. And for each payor, there are often multiple phone numbers for different plans (Commercial, Medicaid, Medicare Advantage, etc.), different groups, and so forth.  This complexity is compounded by the lack of a standardized naming...

We are excited to announce that FastTrack™, the first purpose-built AI copilot for healthcare, enters general availability today. FastTrack is an enterprise-ready AI copilot that enables healthcare staff, such as reimbursement specialists, to bypass tedious IVR systems and avoid hold times. This helps healthcare companies to save time so they can serve more patients. Whether...