This month, the Infinitus team launched new features to: But that’s not all! Read on to see more updates, or contact us directly to get started with our agentic communications platform. Spotlight: FastTrack Team Queue is now available FastTrack Team Queue simplifies your agents’ workflows by organizing your call center into teams and assigning daily...
When an AI agent makes a call, it’s easy to see that as a win. And in many ways it is: a form was completed, missing information was verified, a follow-up scheduled. The task was logged. But did the patient actually enroll? Did the prior authorization get approved? Did the benefit verification data actually make...
