A safety-first healthcare voice AI platform that automates phone calls to patients, payors, and providers
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Voice AI Platform
Automate phone calls to patients, payors, and providers.
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Create new touchpoints and automate routine ones with patients, payors, and providers at scale.
44%
of the Fortune 50 supported
100M+
minutes of conversation automated
5M+
calls completed
30 min
average savings per touchpoint
1400+
payors supported
Boost team performance
Reduce administrative and clinical burden to deliver higher value.
Serve more patients
Get patients on treatment faster and increase the likelihood they stay on their treatment.
Scale up without high cost
Increase capacity without additional headcount or administrative overhead.
Offer an AI agent for every patient, connecting them to the right resources at the right time
Gather complex healthcare benefits information through AI agents
Stay connected with providers with AI agents that collect and share the right information
End-to-end automation of payor, patient, and provider interactions
AI-assisted phone calls to increase productivity and reduce downtime
Free your workforce from tedious tasks and connect patients to the right resources at the right time with Infinitus AI agents and copilots.
Supercharge your administrative and clinical workflows with AI agents that have completed over 5M conversations and counting.
Go further than eBV and collect detailed benefits data from medical payors and pharmacy benefit managers.
Demystify the prior authorization process by capturing requirements and automatically checking for status.
Create a personalized touch for patients just starting treatment. Answer questions, set expectations, and improve the experience.
Proactively check in with patients to ensure they are taking medication as prescribed. Escalate reported side effects or blockers in taking medication.
Let our AI agents call providers to verify their information so they can be discovered by patients in online directories and more.
Our approach isn’t a simple wrapper around the latest transformer model. This is how we achieve the accuracy, speed, scale, and security needed for healthcare office data.
AI experiences to suit your needs
AI agent and AI copilot products offer a range of capabilities from augmenting your team to full task automation
Comprehensive guardrail strategy
Numerous technology and human guardrails in place before, during, and after calls to ensure safety and prevent hallucination
Multi-model/multimodal architecture
Hundreds of models – highly performant shallow, custom fine-tuned, and in-house audio and text models, plus large language models (LLMs)
Knowledge graph
Up-to-date intelligence on payor rules and guidelines gathered from millions of calls and data partnerships
Limit the questions and answers your AI agents and co-pilots are allowed to make. Eliminate hallucinations and ensure standard operating procedures are always followed.
We apply the most performant AI model to each part of a conversation, enabling us to optimize the user experience and capture the right information.
As a result of our dynamic knowledge graph, direct payor APIs, and clearinghouse integrations, our AI agents are able to understand if a particular question can be skipped or if an answer needs to be clarified.
Infinitus AI agent and AI copilot solutions can be launched directly from within popular systems of record such as EPIC, Cerner, Athena, and Salesforce. Seamlessly incorporate AI into your administrative workflows and get patients on therapy faster:
Learn how Infinitus balances a human-centric approach to AI with technology guardrails that ensure the safe and accurate use of automation.
What payor data reveals about healthcare’s big burden.
How to improve care, serve more patients, and gain a competitive advantage with AI.
Join 125,000 providers creating more time for patients and changing US healthcare as we know it.