Solutions for healthcare providers
Infinitus automates benefit verification, prior authorization, and prescription savings calls to providers and PBMs on behalf of healthcare providers.
Who we serve
Infinitus automates phone calls to commercial and government payors and pharmacies. Our digital assistant Eva augments staff by completing tedious tasks such as benefit verification, prior authorization follow-up, and prescription support — quickly and accurately.
Automate benefit verification calls to major medical insurers and pharmacy benefit managers (PBMs) to quickly confirm coverage, ensuring a smooth patient experience. Collect data such as:
Listen to a payor call here, or listen to a pharmacy benefit manager call
Prior authorization appeal and status checks
Reduce the time it takes to confirm prior authorization status, and decrease time to therapy by gathering prior authorization information. Collect data such as:
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Understaffed hospitals and pharmacies can’t afford for their administrative staff and pharmacists to be tied up on the phone. Automate prescription transfer from one pharmacy to another and apply patient savings information. Collect data such as:
Infinitus has expertise in over 1,000 therapies and procedures that treat diseases such as rheumatoid arthritis, cancer, heart disease, and diabetes. Verify benefits with over 200 major medical providers and leading PBMs.
Eliminate backlogs and collect eligibility verification for both inpatient and outpatient treatments as soon as possible. Infinitus returns accurate cost sharing and prior authorization requirements quickly and consistently.
Increase patient awareness and adoption of financial assistance and copay programs. Infinitus collects patient maximizer and accumulator data upfront, helping customers expedite a path to coverage to prevent treatment delays.
Reallocate team members to more strategic tasks and improve morale by quickly offloading tedious payor calls. With Infinitus, employees can focus on more rewarding activities and clinical staff can practice at the top of their license. Implement a solution in as little as 30 days to ensure that team members see an impact within a matter of weeks, not months.
Reduce claim denials and increase revenue by accurately capturing patient insurance and financial responsibility at the front end of the revenue cycle. Infinitus is 10% more accurate than manual callers because of our proprietary, standardized call flow, which is based on expertise from making over a million calls.
Free up thousands of hours of team time and offset hiring costs with automation. Infinitus can make an unlimited number of calls at any time of day to help customers scale up payor calls quickly without expanding their team. During reverification season, increase call volume without limits and avoid costly temporary hiring cycles.
Enterprise grade security, compliance and availability.
Join over 40,000 providers creating more time for patients.