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NOTE: This post is an excerpt of our ebook Leading with trust: A people-first guide to AI integration in healthcare. Click here to access the full publication. For our guide to AI change in healthcare, we asked some of our customers to submit their most pressing questions about AI adoption and change management. Infinitus then sat down with...

We were so fortunate to have had a great group of engineering and product interns this summer, who took part in a number of influential projects at Infinitus, including multilingual capabilities for patient-facing calls, a privacy-focused and scalable call analysis solution, and MCP support for Infinitus APIs (which we even put out a press release...

At Infinitus, we have a clear opportunity to help transform the patient experience with AI agents. We can help real people to get quicker access to the answers they need, calm their anxieties, and reach care providers without the administrative headaches healthcare brings. To do this right, we need to make sure our AI agents...

Throughout my career in engineering leadership, I’ve always been driven by one core belief: Technology should solve real problems that matter. After spending the past few years helping build and scale incredible systems at Sigma Computing, Sonder, and Twilio, to name a few, I found myself at a crossroads – grateful for the journey so...

At Infinitus, we know that a great workplace isn’t defined by perks or policies alone – it’s shaped by the people who show up every day with passion, curiosity, and a shared commitment to making a difference. That’s why we’re incredibly proud to be recognized as a Great Place to Work for the fourth consecutive...

We are excited to announce that John Driscoll has joined the Infinitus board of directors. Senior advisor at Walgreens Boots Alliance (WBA) and EQT Group, Driscoll brings with him more than 25 years of healthcare leadership experience. Before joining WBA, Driscoll served as CEO at CareCentrix; as president at Castlight Health, a healthcare technology company;...

Healthcare has many problems to solve today – patient access to care, high costs, manual processes, older technology, and more. But it also offers a great opportunity to have a positive impact on people’s lives during the moments that matter. That’s a big part of what drew me to the industry.  At Infinitus, we have...

Infinitus is a healthcare AI company, but humans play a number of key roles in delivering a seamless experience to our customers and those who receive our AI agent’s calls. Like most companies that build modern AI systems, we learn a lot from human feedback – which is why it’s important to note that our...

February marked a milestone for Infinitus as we celebrated five years. From the initial spark of an idea, to the role Bruce Willis played in early tests, to the real change Infinitus is effecting on the healthcare ecosystem today, it’s been quite a journey.  As we reflect on half a decade of Infinitus, we sat...

Since the start of Infinitus in 2019, I have had the privilege of witnessing our team’s incredible journey. The past few months have exemplified the heart, tenacity, and dedication of every single member of our team, as we worked through both challenges and opportunities. And this week, we were able to bring the entire team...

On Aug. 22, we were joined for a special talk by NBA veteran and four-time league champion Andre Iguodala. The all-star swingman, who played in the league for almost two decades, spoke candidly about his experience as an athlete, an investor, and a father. Here are 10 takeaways from Iguodala’s fireside chat with the Infinitus...

For the second year in a row, Infinitus is certified as a great place to work!

This week, we’re excited to be featuring Max Parelius. Max has been focused on the frontend components of the Infinitus stack. He has been critical to the launch of our customer portal as well as ensuring that customer data stays segmented.

In this post, I outline some of the breakthroughs we have had to make and preview some of the exciting technical challenges that lay ahead.

This week, we’re excited to be featuring Conal Sathi. Conal has been building the computer brains that drive the conversations that the Infinitus digital assistant has. From rule based systems to self-learning models, Conal has been pulling out all stops to make sure our customers are getting the most out of their Infinitus experience.