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Inside the future of patient engagement
Healthcare leaders from Pfizer, AbbVie, Optum RX, Amazon Pharmacy, and more share where AI is already working in patient support and where the industry still has work to do..

This month, the Infinitus team launched new features to: But that’s not all! Read on to see more updates, or contact us directly to get started…

See where denial rates rose, how cost burdens shifted, and which markets need your attention now.

Healthcare organizations are under more pressure than ever to do more with less, while maintaining the highest standards of safety, accuracy, and…
Read more: Introducing Infinitus Studio: Healthcare’s no-code AI agent builder

A new study published in Nature Health by Microsoft researchers offers one of the most detailed looks yet at how people actually use AI for health-related…

There’s a pervasive yet factually inaccurate assumption that comes up frequently in our conversations about AI agents and elderly patient populations…
Read more: Why voice AI works especially well for older patients

This month, the Infinitus team launched new features to: There’s more, too. Read on to learn about our additional updates, or contact us directly…

NOTE: This post is an excerpt of our ebook Leading with trust: A people-first guide to AI integration in healthcare. Click here to access the full…
Read more: Tough healthcare AI change management questions, answered

Generative AI is a buzzword, promising faster documentation, smarter summaries, and more natural conversations. But as healthcare organizations…
Read more: Generative vs. agentic AI in healthcare: What’s the difference – and why it matters

In AI evaluation, pass@k measures capability: given k attempts, what is the probability that at least one output is correct? For example, imagine…
Read more: From Pass@k to Pass^k: Measuring reliability for healthcare AI