Historically, adverse events (AEs) were reported through tightly controlled and clearly defined human channels like call centers or nurse lines…
Read more: AI and adverse event reporting: ensuring compliance in pharma’s automated workflows
Resource center
Featured resource
Inside the future of patient engagement
Healthcare leaders from Pfizer, AbbVie, Optum RX, Amazon Pharmacy, and more share where AI is already working in patient support and where the industry still has work to do..
2025 was a year of momentum at Infinitus, but more importantly, it was a year of meaningful progress for patients navigating an increasingly complex…
It’s a question leaders across the healthcare ecosystem are grappling with, so it’s no surprise it’s a question I’m getting asked with increased…
Read more: Build vs. buy in healthcare AI: A practical framework for healthcare leaders
NOTE: This post is adapted from Understanding the unmet support needs of patients, our survey of 500 patients with chronic illnesses, intended…
While many industries are experiencing AI fatigue and disappointment, healthcare remains a major exception. The need is real, the use cases are…
Patients are asking more questions than ever, and often at times when their care teams can’t respond. In our recent research, 83% of patients said…
Read more: Introducing Infinitus’ next generation of clinical AI agents
This month, the Infinitus team launched new features to: There’s more, too. Read on to learn about our additional updates, or contact us directly…
The AI agent space in healthcare is crowded, and getting busier by the day. This is a good thing in many ways – but also a problem, especially…
Read more: Payors are blocking AI agent calls. What does that mean for Infinitus?
For all the talk of transformation and possibility, this moment actually feels like an inflection point for patient access and support. That…
Read more: Getting AI right in patient support: Takeaways from Infinitus and Novartis on stage
