When an AI agent makes a call, it’s easy to see that as a win. And in many ways it is: a form was completed, missing information was verified…
Read more: Most AI tells you what it did. Infinitus tells you if it worked.
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Inside the future of patient engagement
Healthcare leaders from Pfizer, AbbVie, Optum RX, Amazon Pharmacy, and more share where AI is already working in patient support and where the industry still has work to do..
Voice AI has a latency problem: users expect instant responses, but hallucination checks can take seconds. In real-time conversation, adding a…
Read more: The ‘GhostEdit’ test: An approach to catching AI hallucinations before they’re heard
The next phase of AI in healthcare promises to be much bigger than automation. At Asembia’s AXS26 Summit, Infinitus CEO and Co-founder Ankit Jain…
Read more: Can AI finally fix healthcare’s fragmented patient experience? A Q&A with Optum Rx
As more companies move from AI experimentation into deployment, a new challenge is emerging: operational reliability. On stage at Asembia’s ASX26…
Read more: Healthcare AI’s next challenge: Moving from pilots to production
Healthcare organizations have experimented aggressively with AI for several years. But in 2026, the conversation is shifting The industry is moving…
Read more: How Optum Rx evaluates healthcare AI: Governance, quality, and real-world results
This month, the Infinitus team launched new features to: But that’s not all! Read on to see more updates, or contact us directly to get started…
Healthcare organizations have made real progress deploying AI agents and automation tools. Benefit verifications run faster. Prior authorization…
Read more: Meet Workflows: Multi-agent orchestration for end-to-end healthcare journeys
A study across 6,000 real patient calls, measuring clinical accuracy, empathy, and what AI agents can actually handle in healthcare today.
NOTE: This post is an excerpt of our ebook Leading with trust: A people-first guide to AI integration in healthcare. Click here to…
Read more: A framework for successful AI adoption in healthcare
