EBOOK
Beyond the hub
A guide to choosing whether and how to move on from the traditional pharma hub model, complete with an RFP template and transition plan.
It’s time to rethink the hub
For years, the pharma hub model has been the default answer to a hard problem: coordinating access, reimbursement, and adherence support for patients on complex specialty therapies. Whether it’s been outsourced or run in-house, traditionally the model has looked the same.
That is changing. AI can now take on work that used to require rooms full of people, creating a better patient experience and more insight at a lower cost. The question for pharma leaders is how to choose an operating model built for the decade ahead.
This guide gives you what you need to make that call with confidence, including sample questions pulled from real RFPs.
Inside this guide:
- Five signs you’ve outgrown your hub
- Six questions to ask yourself now
- A ready-to-use RFP template with questions about pricing, transparency, technology, and more
- A 120-day transition plan with step-by-step guidance
In this guide, you’ll learn how to:
Find out whether your costs, quality, and insight have hit the ceiling of the traditional hub model. Five signs show where reporting hides the problem, from costs that rise with headcount to dashboards that never explain where patients stall.
Use a ready-to-copy RFP template built from real manufacturer questions. It covers pricing, AI, staffing, quality, reporting, transition, and references, so every vendor answers with production evidence.
Follow a realistic 120-day plan that runs vendors in parallel, treats data migration as its own workstream, and rolls out by brand or segment instead of all at once.
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Beyond the hub: A leader’s guide to choosing what’s next
Download now for new strategies to evaluate your current hub partner, a ready-to-use RFP template, and more.
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