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Inside the future of patient engagement

Healthcare leaders from Pfizer, AbbVie, Optum RX, Amazon Pharmacy, and more share where AI is already working in patient support and where the industry still has work to do..

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Quality framework: The layer that keeps Infinitus agents improving long after go-live

The best working relationships get better with time. The longer you work with someone good, the more they anticipate what you need before you ask…

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Introducing Infinitus FieldForce: Extend the reach of your field teams without adding headcount

Pharma sales and field reimbursement teams have less time than ever to do more work. The 17 largest pharmaceutical companies collectively…

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A clinical risk framework for voice AI: Our taskforce’s first paper

The Healthcare Risk Management for Voice AI Taskforce has published its first white paper, and it tackles a question existing AI governance frameworks…

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Why healthcare needs a clinical safety framework for voice AI

Voice AI is moving into direct patient contact faster than most organizations have governance for. Virtual agents are triaging symptoms, managing…

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Infinitus named quarterfinalist in the 2026 Digital Health & AI Awards

SAN FRANSISCO, Sept. 28, 2026 — Infinitus today announced that it has been named a Quarterfinalist in the 2026 Digital Health & AI Awards…

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Medicare eligibility checks failing in 2026? Here’s why (and how to fix it)

In 2026, the results of routine checks on patients’ Medicare eligibility have become unpredictable due to a sweeping set of security reforms from…

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New at Infinitus: August 2026

This month, the Infinitus team launched new features to: But that’s not all! Read on to see more updates, or contact us directly to get started…

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Why can’t we have all or nothing in healthcare AI?

A double-click on Infinitus Agentic Response Control (ARC) Ask most vendors how their AI agent handles a sensitive question, and you’ll get one…

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The hidden cost of context-switching: where your best coordinators spend 40% of their time before the call even starts

Picture a patient access coordinator five minutes before a call with a patient. She needs the insurance eligibility status, which lives in one…

Resource center

Inside the future of patient engagement

Quality framework: The layer that keeps Infinitus agents improving long after go-live

Introducing Infinitus FieldForce: Extend the reach of your field teams without adding headcount

A clinical risk framework for voice AI: Our taskforce’s first paper

Why healthcare needs a clinical safety framework for voice AI

Infinitus named quarterfinalist in the 2026 Digital Health & AI Awards

Medicare eligibility checks failing in 2026? Here’s why (and how to fix it)

New at Infinitus: August 2026

Why can’t we have all or nothing in healthcare AI?

The hidden cost of context-switching: where your best coordinators spend 40% of their time before the call even starts

The patients who need care the most are the ones falling through the gaps.