AI agents
Most AI platforms are built for generic enterprise workflows and retrofitted for healthcare. Infinitus AI agents are built from the ground up for the complexity of healthcare coordination.
Used by
8 of the top 10 pharma manufacturers
of the Fortune 50 healthcare companies trust Infinitus
healthcare interactions automated
Infinitus agents handle the high-volume, high-stakes interactions that sit between a diagnosis and a patient who stays on the life-changing therapy they need: Patient education. Provider scheduling. Enrollment intake. Payor engagement. Benefit verifications and prior authorization follow-up. Refill coordination. Patient adherence check-ins.
Infinitus AI agents handle these actions not as isolated tasks, but as part of an end-to-end journey, across every channel, connected to every system your teams already use.
Patent-pending Agent Response Control (ARC) detects in real time when strict guardrails are needed in an agent’s reply, versus when a more adaptive response is appropriate. The result: Total compliance without compromising patient experience.
Infinitus AI agents ship with drug name pronunciation, formulary logic, adverse event detection, and payor-specific knowledge already built in – from day one, without custom configuration.
Infinitus provides end-to-end workflow orchestration across every channel, with agents that meet healthcare-grade compliance and quality standards at every step.
Our no-code AI agent builder Studio gives your team a natural language interface to build, monitor, and refine agents without writing code. 40% more accurate than manually built configurations, and 90% faster to deploy.
Through our proprietary Knowledge Graph and partnerships with clearinghouses and payors, our AI agents collect data digitally prior to making phone calls, accelerating turnaround time for customers and enabling us to gather data in the most efficient way possible.
With Infinitus, you can go from signed agreement to first live AI agent interactions in just weeks. Pilots don’t stall. Programs launch.
Reimagine the patient and provider journey, creating a connected funnel to grow your business and deliver the outcomes you want. Infinitus agents handle the coordination at the scale your brands require and the compliance standard your medical affairs team demands.
Transform your member and provider engagement to save cost, close care gaps, and improve loyalty and satisfaction. Infinitus agents deliver results with the same accuracy and compliance standards as your best representatives.
Cut time spent across documentation, directory verification, and more, and give your clinical teams back the time they should be spending on care.
Infinitus agents don’t plateau. Full observability across 100% of interactions – sessions, transcripts, tool call traces, and conversation scoring – feeds directly back into agent improvement through a closed loop with Lens, our conversation intelligence engine.
Bulk simulations let your program teams configure any scenario and run thousands of tests without involving engineering. The system compounds in quality over time, automatically.
SPOTLIGHT
See how a top-10 pharma company transformed their patient access approach with Infinitus AI agents.
