Not every patient wants a phone call, but many do. So many, in fact, that life sciences brand leaders are well aware that the industry has a big…
Read more: Voice AI for healthcare: Transforming patient engagement for life sciences brands
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Inside the future of patient engagement
Healthcare leaders from Pfizer, AbbVie, Optum RX, Amazon Pharmacy, and more share where AI is already working in patient support and where the industry still has work to do..
Our healthcare system is failing Americans with chronic disease – and according to the CDC, that’s over 60% of the population. It’s extremely…
Read more: The future of patient access will be personalized
In September, the Centers for Medicare and Medicaid Services (CMS) announced a change that many initially missed: Medicare Administrative Contractors…
Read more: MACs are removing eligibility info from IVR systems – is your team ready?
Today’s patients have access to more information and are more engaged consumers of their care than ever before. This has underscored the importance…
Read more: 5 predictions for pharma patient services in 2025
We are excited to announce that John Driscoll has joined the Infinitus board of directors. Senior advisor at Walgreens Boots Alliance (WBA) and…
Read more: The future will be owned by optimists: Q&A with new Infinitus board member John Driscoll
Often, new solutions for call center staff claim that they’re powered by AI when in reality, they’re just hoping to capitalize on a buzzworthy…
Read more: Not just a ‘dialer’: Here’s what makes FastTrack™ AI
We founded Infinitus with a vision to make healthcare “wait-less.” Since our founding in 2019, we’ve been committed to creating a future where…
Read more: Crossing our ‘C’hasm’: Infinitus announces Series C led by a16z
We are excited to announce that FastTrack™, the first purpose-built AI copilot for healthcare, enters general availability today. FastTrack is…
Read more: New! AI copilot FastTrack™ enters general availability
Organizations across the care continuum are embracing AI’s potential, but no two leaders approach its use in the same way. We know the buzz…
