We’re excited to announce the general availability of Infinitus voice AI agents that can call patients and providers, leveraging our trusted AI…
Read more: NEW! Infinitus AI agents now call patients and providers
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Inside the future of patient engagement
Healthcare leaders from Pfizer, AbbVie, Optum RX, Amazon Pharmacy, and more share where AI is already working in patient support and where the industry still has work to do..
Reverification season – known as “Blizzard” by many in the industry – may officially last only a handful of weeks, but healthcare organizations…
Read more: Blizzard behind the scenes: Infinitus’ 2025 reverification season in review
Throughout my career in engineering leadership, I’ve always been driven by one core belief: Technology should solve real problems that matter…
Read more: Why I joined Infinitus: Engineering Lead Gurudutta Ramanathaiah
At Infinitus, we know that a great workplace isn’t defined by perks or policies alone – it’s shaped by the people who show up every day with passion…
Read more: Infinitus named a Great Place to Work for the fourth consecutive year
SAN FRANCISCO (March 18, 2025) — Infinitus Systems, provider of the first AI platform specifically built to automate manual healthcare phone calls…
Read more: Infinitus named a Fast Company World’s Most Innovative Company in 2025
Not every patient wants a phone call, but many do. So many, in fact, that life sciences brand leaders are well aware that the industry has a big…
Read more: Voice AI for healthcare: Transforming patient engagement for life sciences brands
Our healthcare system is failing Americans with chronic disease – and according to the CDC, that’s over 60% of the population. It’s extremely…
Read more: The future of patient access will be personalized
In September, the Centers for Medicare and Medicaid Services (CMS) announced a change that many initially missed: Medicare Administrative Contractors…
Read more: MACs are removing eligibility info from IVR systems – is your team ready?
Today’s patients have access to more information and are more engaged consumers of their care than ever before. This has underscored the importance…
Read more: 5 predictions for pharma patient services in 2025
