Let’s start out with a common misconception: voice AI agents ≠ chatbots. While chatbots and AI agents are both generative AI in the sense they…
Read more: Voice AI agents in healthcare: What they are, how they work, and why they matter
Resource center
Featured resource
Inside the future of patient engagement
Healthcare leaders from Pfizer, AbbVie, Optum RX, Amazon Pharmacy, and more share where AI is already working in patient support and where the industry still has work to do..
A technical exploration of how Infinitusʼ AI architecture is designed to achieve patient, payor, and provider trust
Infinitus is proud to be named a certified partner in Salesforce’s newly announced Life Sciences Cloud Partner Network, an ecosystem of trusted…
Learn what agentic AI is, how it works, and how to make it work for your team.
At Infinitus, our voice AI agents can call payors on behalf of healthcare providers to collect detailed patient benefits and prior authorization…
Read more: Guardians of healthcare calls: AI review in action
We’re excited to announce the general availability of Infinitus voice AI agents that can call patients and providers, leveraging our trusted AI…
Read more: NEW! Infinitus AI agents now call patients and providers
A technical exploration of how Infinitus’ AI architecture is designed to achieve patient, payor, and provider trust
Reverification season – known as “Blizzard” by many in the industry – may officially last only a handful of weeks, but healthcare organizations…
Read more: Blizzard behind the scenes: Infinitus’ 2025 reverification season in review
Throughout my career in engineering leadership, I’ve always been driven by one core belief: Technology should solve real problems that matter…
Read more: Why I joined Infinitus: Engineering Lead Gurudutta Ramanathaiah
