As the use of agentic AI systems accelerates across industries, particularly in healthcare, it becomes essential to understand the infrastructure…
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Inside the future of patient engagement
Healthcare leaders from Pfizer, AbbVie, Optum RX, Amazon Pharmacy, and more share where AI is already working in patient support and where the industry still has work to do..
In the future, we imagine a workforce where AI and humans can work seamlessly to complete not only individual tasks, but end-to-end processes…
Read more: What healthcare AI agents can do today: Real-world use cases and impact
Let’s start out with a common misconception: voice AI agents ≠ chatbots. While chatbots and AI agents are both generative AI in the sense they…
Read more: Voice AI agents in healthcare: What they are, how they work, and why they matter
Use voice AI to automate the collection of missing information to avoid delays in patient access, adherence, or affordability of therapy.
Get one step closer to payment with AI agents and copilots that help your team perform claim status, appeals, and over-the-phone submissions.
Ensure patients get the most out of their insurance plans and be aware of obstacles to treatment with routine health risk assessments.
Proactively check in with patients to ensure they are taking medication as prescribed. Escalate reported side effects or blockers in taking medication.
Create a personalized touch for patients just starting treatment. Answer questions, set expectations, and improve the experience.
Infinitus is proud to be named a certified partner in Salesforce’s newly announced Life Sciences Cloud Partner Network, an ecosystem of trusted…
