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Anita Bracken

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An illustration of a table with a phone and flowers on it. An AI agent is calling the phone.
There’s a pervasive yet factually inaccurate assumption that comes up frequently in our conversations about AI agents and elderly patient populations: That older adults resist new technology, struggle with hearing, and expect human contact – and so are unlikely to engage with AI. In reality, the opposite is true. For many older patients, voice AI...

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